Communication
Webinar
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2
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Second in a series
Save
the
date!
February
8th,
2011,
2:00pm.
LMI Performance is presenting a
FREE 45 minute webinar focused on effective communication. Watch your
email for sign up details.
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Motivational
NOTHING
EXTERNAL
TO
YOU
HAS
POWER
OVER
YOU.
-----------------------------------------------
Great things are accomplished when you believe
that what's inside of you is superior to your circumstances.
What you have outside you counts less than what you have inside you.
You're more important than any of your problems.
You're bigger than anything that can happen to you.
Courage is a special kind of knowledge.
It's the knowledge of how to fear what ought to be feared
and how not to fear what ought not to be feared.
True courage is a result of reasoning.
A brave mind is always impregnable.
Reality is something you rise above. |
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Leadership
Management®
Institute is interested in you if you are
interested in owning and growing your own
business.
For more information call 703-669-8168.
___________________
"Without a system of
goals, our
only motivation is survival" -RSL
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Difficult Conversations
By Eric Lewine and Justin Pinkerman
Have you ever had the misfortune of firing someone,
turning down a request for a raise, or rendering a negative performance
review? If so, you have firsthand knowledge of the stress that
surrounds difficult conversations in business. These conversations can
be very volatile. One or all of the participants arrive at the
discussion with attitude, aggression, and anger. It is even safe to
assume that if the recipient of such a pending decision has any subject
awareness or expectation of the meeting content that they may assume a
defensive posture from the start creating an inhospitable environment.
One of the best ways to become proficient at communication points such
as these is to practice the conversation prior to actually having it.
Seek to express your ideas clearly and monitor your tone with the other
participant ensuring you are showing respect throughout the
conversation. Yes, the difficult message must be conveyed, but it is
imperative you be sensitive to the total situation and not just a one
sided point of view read from a script.
Here
We Go Again! “jugaad”
by: Richard S. Lewine
In
the Business Week
issue of December 14, 2009, reporter Reena Jana writes about the
Indian management style called jugaad,
“A Hindi slang word, jugaad
(pronounced "joo-gaardh") translates to an improvisational
style of innovation
that's driven by scarce resources and attention to a customer's
immediate needs, not their lifestyle wants.” . . .“Like previous
management concepts, Indian-style innovation could be a fad.”
Just
what we need; another fad from which consultants can make a boatload
of fees. (Disclaimer: I am one of these consultants). I am not,
however, going to build a practice around jugaad.
I'm not even going to mention it to my clients or prospects. We don't
need any distractions from our efforts to rebuild the U.S.
manufacturing infrastructure and our foundational integrity in our
own inimitable style.
  
Yes,
I'm a fad naysayer. They come and go, but time has proven that
sticking to the basics pays off. Layups and short passes continue to
win games. Occasional Hail Mary passes and 35 foot 3 pointers
contribute, but depending on them for victory is shortsighted and
will probably lead to disappointment.
more.
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